Import multiple orders via CSV
Easily upload multiple orders from any sales channel using a CSV file with Shippit’s bulk import feature. Using a single CSV file, you can: Import domestic and international orders Specify service levels for each order, including standard and express Import up to 300 orders a...
Easily upload multiple orders from any sales channel using a CSV file with Shippit’s bulk import feature. Using a single CSV file, you can: Import domestic and international orders Specify service levels for each ord...
Easily upload multiple orders from any sales channel using a CSV file with Shippit’s bulk import feature. Using a single CSV file, you can: Import...
New Orders page
Upon creating a new account or every time you log in, you will land on the Shippit homepage which is also the 'New Orders' page. To create an order click 'Add order' on the top right and add in your customer's details. When you're done click 'Add order' again at the bottom ...
Upon creating a new account or every time you log in, you will land on the Shippit homepage which is also the 'New Orders' page. To create an order click 'Add order' on the top right and add in your customer's deta...
Upon creating a new account or every time you log in, you will land on the Shippit homepage which is also the 'New Orders' page. To create an or...
Ready to Ship page
The 'Ready to Ship' page allows you to manage orders that have been packed so you can: Print labels and manifests Book for delivery Mark order as picked up 5 steps to book a courier pickup: Locate the order/s you wish to book, download/print the label and attach it to the...
The 'Ready to Ship' page allows you to manage orders that have been packed so you can: Print labels and manifests Book for delivery Mark order as picked up 5 steps to book a courier pickup: Locate the order/s you...
The 'Ready to Ship' page allows you to manage orders that have been packed so you can: Print labels and manifests Book for delivery Mark order as ...
Send page
You may use the Send page for quoting delivery rates or sending a one-off order to somebody that is not in your address book. If using this page to book an order, you can track the progress of the pickup and delivery in on the 'Track' page.
You may use the Send page for quoting delivery rates or sending a one-off order to somebody that is not in your address book. If using this page to book an order, you can track the progress of the pickup and deli...
You may use the Send page for quoting delivery rates or sending a one-off order to somebody that is not in your address book. If using this pa...
Track page
The 'Track' page allows you to manage orders from the point they were booked for deliveryonwards. In this tab, you can: Cancel delivery Obtain the carrier’s tracking number Re-order The details of the booked orders listed in your Track tab are: Store; Identify the name ...
The 'Track' page allows you to manage orders from the point they were booked for deliveryonwards. In this tab, you can: Cancel delivery Obtain the carrier’s tracking number Re-order The details of the booked ord...
The 'Track' page allows you to manage orders from the point they were booked for deliveryonwards. In this tab, you can: Cancel delivery Obtain t...
Modify, Cancel or Delete Orders
Modify an order An order's details can be modified or edited on the New Orders page. On the New Orders page, click the three dots (i.e. vertical ellipsis menu) on the order you would like to edit and click, Modify. † From here, you can easily modify any details about the...
Modify an order An order's details can be modified or edited on the New Orders page. On the New Orders page, click the three dots (i.e. vertical ellipsis menu) on the order you would like to edit and click, Modify....
Modify an order An order's details can be modified or edited on the New Orders page. On the New Orders page, click the three dots (i.e. vertical...
Sort Orders with Filters
Organizing and sorting your orders is as simple as using our drop-down filters across the New Orders, Ready to Ship and Track pages. Filters also appear in the same location across all three pages. New Orders Page Do you offer Express shipping? Does one of your carriers pick u...
Organizing and sorting your orders is as simple as using our drop-down filters across the New Orders, Ready to Ship and Track pages. Filters also appear in the same location across all three pages. New Orders Page Do ...
Organizing and sorting your orders is as simple as using our drop-down filters across the New Orders, Ready to Ship and Track pages. Filters also a...
Package Allocation
Shippit follows an algorithm in deciding how synced orders are allocated into enabled satchels and saved package sizes. This article covers Shippit's behavior for synced orders through any of its available platform or custom-built integrations. If you want to know how to save ...
Shippit follows an algorithm in deciding how synced orders are allocated into enabled satchels and saved package sizes. This article covers Shippit's behavior for synced orders through any of its available platform or...
Shippit follows an algorithm in deciding how synced orders are allocated into enabled satchels and saved package sizes. This article covers Shippit...
Print Labels
Our labels are generated in a full page format that is designed for use with an A6 label or a special integrated A4 packslip with label, but can also be used with regular letter size pages or label sheets. Print formatting can be done within the Layout settings of your system'...
Our labels are generated in a full page format that is designed for use with an A6 label or a special integrated A4 packslip with label, but can also be used with regular letter size pages or label sheets. Print forma...
Our labels are generated in a full page format that is designed for use with an A6 label or a special integrated A4 packslip with label, but can al...
Company User Management
The Company User Management section allows an existing Head Office User to add, modify, and delete users of stores and/or the company. A Store in Shippit may represent physical stores or sales channels that process order fulfillment independently from other stores A Company i...
The Company User Management section allows an existing Head Office User to add, modify, and delete users of stores and/or the company. A Store in Shippit may represent physical stores or sales channels that process o...
The Company User Management section allows an existing Head Office User to add, modify, and delete users of stores and/or the company. A Store in ...
Brand Your Tracking Page & Notifications
Shippit allows you to customise and add your logo to your delivery notifications and track page. If you want to understand how Shippit Branding & Advertising works at a company level in Shippit, click here. Shippit Branding & Advertising is a paid add-on feature. If your cur...
Shippit allows you to customise and add your logo to your delivery notifications and track page. If you want to understand how Shippit Branding & Advertising works at a company level in Shippit, click here. Shippit ...
Shippit allows you to customise and add your logo to your delivery notifications and track page. If you want to understand how Shippit Branding & A...
International Shipping
Shippit enables merchants to ship international orders with ease and peace of mind at the cheapest possible cost. Courier Options The following couriers can be used to book international orders through Shippit: Aramex International - on Shippit's competitive rates DHL Ex...
Shippit enables merchants to ship international orders with ease and peace of mind at the cheapest possible cost. Courier Options The following couriers can be used to book international orders through Shippit: Ar...
Shippit enables merchants to ship international orders with ease and peace of mind at the cheapest possible cost. Courier Options The following c...
Print a Different Address on Your Shipping Label
Shippit can generate shipping labels that indicate a different address than your pick-up address. Do you ship from a warehouse and only want customers to know your showroom or store address? Do you ship from home and only want customers to know your P.O. Box number for any re...
Shippit can generate shipping labels that indicate a different address than your pick-up address. Do you ship from a warehouse and only want customers to know your showroom or store address? Do you ship from home and...
Shippit can generate shipping labels that indicate a different address than your pick-up address. Do you ship from a warehouse and only want custo...
Create Multiple Stores
If you're reading this article, it means you're either expanding your business or love our product enough to bring more stores online! So we can help set you up, we just need a few bits of information from you. Please send us the details below by emailing configuration@shippit...
If you're reading this article, it means you're either expanding your business or love our product enough to bring more stores online! So we can help set you up, we just need a few bits of information from you. Please...
If you're reading this article, it means you're either expanding your business or love our product enough to bring more stores online! So we can he...
Create a Head Office User
If someone in your organization has the Head Office User access, they can add you to the same access level. To add a new Head Office User, an existing Head Office User must: Login to Shippit Click on the downward arrow at the upper right of the screen Select Settings On the ...
If someone in your organization has the Head Office User access, they can add you to the same access level. To add a new Head Office User, an existing Head Office User must: Login to Shippit Click on the downward ar...
If someone in your organization has the Head Office User access, they can add you to the same access level. To add a new Head Office User, an exis...
Update Your User Details
All of your user details for your individual account are easily accessible from the downward arrow at the top right section of your screen. From the My Profile page, you'll be able to update your personal details such as your email, phone number and name. Email Name Phon...
All of your user details for your individual account are easily accessible from the downward arrow at the top right section of your screen. From the My Profile page, you'll be able to update your personal details s...
All of your user details for your individual account are easily accessible from the downward arrow at the top right section of your screen. From...
Add a Pick-Up Location
If you are sending items from multiple locations using a Shippit account, you can add these additional addresses within the General page of your Settings. To get started, navigate to Settings from the blue dropdown arrow in the top right-hand corner of every page in Shippit. ...
If you are sending items from multiple locations using a Shippit account, you can add these additional addresses within the General page of your Settings. To get started, navigate to Settings from the blue dropdown ar...
If you are sending items from multiple locations using a Shippit account, you can add these additional addresses within the General page of your Se...
Scan to Search & Print Labels
Shippit's Scan to Search & Print Labels feature helps streamline your workflow by enabling you to search for orders and print shipping labels directly from Shippit just by scanning a barcode representing the order number. Scan to Search - Instead of using a keyboard to manual...
Shippit's Scan to Search & Print Labels feature helps streamline your workflow by enabling you to search for orders and print shipping labels directly from Shippit just by scanning a barcode representing the order num...
Shippit's Scan to Search & Print Labels feature helps streamline your workflow by enabling you to search for orders and print shipping labels direc...
Quoting and booking deliveries during an outage
Since the website is not available during an outage it is not possible to book via 'send a package' feature on the website. All of Shippit's plugins will retry when deliveries are not booked via API. When a booking failure is experienced bookings will be queued in processing ...
Since the website is not available during an outage it is not possible to book via 'send a package' feature on the website. All of Shippit's plugins will retry when deliveries are not booked via API. When a booking f...
Since the website is not available during an outage it is not possible to book via 'send a package' feature on the website. All of Shippit's plugi...
Head Office User View
The Head Office User provides a unique perspective as you navigate through the Shippit user tabs and settings pages. To understand the difference between a Store User and a Head Office User, please click here. Head Office User in the User Tabs As a Head Office User logs in...
The Head Office User provides a unique perspective as you navigate through the Shippit user tabs and settings pages. To understand the difference between a Store User and a Head Office User, please click here. Hea...
The Head Office User provides a unique perspective as you navigate through the Shippit user tabs and settings pages. To understand the difference...
Head Office VS Store User Roles
There are two user roles currently available in Shippit. Store User - designed for users who create, book, and track orders and occasionally update store branding and carrier settings Order Processing only - a sub category of store users who are only allowed to create, book,...
There are two user roles currently available in Shippit. Store User - designed for users who create, book, and track orders and occasionally update store branding and carrier settings Order Processing only - a sub c...
There are two user roles currently available in Shippit. Store User - designed for users who create, book, and track orders and occasionally updat...
Add Multiple Parcels to 1 Order
Do you often create orders that contain multiple parcels? Good news - there's an easy way to do this without your team having to add them one by one. Parcels with the same weight and dimensions will be grouped together, instead of splitting across multiple rows. This is availa...
Do you often create orders that contain multiple parcels? Good news - there's an easy way to do this without your team having to add them one by one. Parcels with the same weight and dimensions will be grouped togethe...
Do you often create orders that contain multiple parcels? Good news - there's an easy way to do this without your team having to add them one by on...
Manually Sync Orders to Shippit
Shopify There are two ways for a merchant to manually sync an order to Shippit. #1 Go to Orders Select order Actions Send to Shippit #2 Go to Apps Select the Shippit application Order Sync History Blue drop down arrow Sync WooCommerce #1 Go to WooCommere Orders Se...
Shopify There are two ways for a merchant to manually sync an order to Shippit. #1 Go to Orders Select order Actions Send to Shippit #2 Go to Apps Select the Shippit application Order Sync History Blue drop do...
Shopify There are two ways for a merchant to manually sync an order to Shippit. #1 Go to Orders Select order Actions Send to Shippit #2 Go ...
Select Your Country of Manufacture
If you are sending international orders, we’re adding a new way for you to be able to provide country of manufacture information right in the app! This will enable you to take advantage of paperless trade that is offered by carriers. Since the customs documentation will now ...
If you are sending international orders, we’re adding a new way for you to be able to provide country of manufacture information right in the app! This will enable you to take advantage of paperless trade that is offe...
If you are sending international orders, we’re adding a new way for you to be able to provide country of manufacture information right in the app! ...
Head Office Reporting
A Head Office User has the ability to view delivery reporting for each or all of the stores under a Company. The first filter at the upper right portion of the screen lets you choose whether to display data for All Stores (default) or for a specific store only. The second ...
A Head Office User has the ability to view delivery reporting for each or all of the stores under a Company. The first filter at the upper right portion of the screen lets you choose whether to display data for All S...
A Head Office User has the ability to view delivery reporting for each or all of the stores under a Company. The first filter at the upper right p...
How Manifests Work
Manifests are a key part of shipping documentation and the process of booking your orders (or manifesting) is a key part of making sure you use Shippit successfully. What is a manifest? A manifest is a shipping summary that is made up of one or more shipping consignments....
Manifests are a key part of shipping documentation and the process of booking your orders (or manifesting) is a key part of making sure you use Shippit successfully. What is a manifest? A manifest is a shipping s...
Manifests are a key part of shipping documentation and the process of booking your orders (or manifesting) is a key part of making sure you use Sh...
Generate a Picklist
If you rely on Packslips to help during your pick process, this could lead to inefficiencies as the locations and quantities of the products need to be manually worked out. To streamline this process, you have the option to generate a Picklist for selected orders in the New Or...
If you rely on Packslips to help during your pick process, this could lead to inefficiencies as the locations and quantities of the products need to be manually worked out. To streamline this process, you have the opt...
If you rely on Packslips to help during your pick process, this could lead to inefficiencies as the locations and quantities of the products need t...
Tracking Orders with Multiple Parcels
For bookings with more than one parcel in the same order, customers will receive tracking notifications via email and/or SMS for the following shipping states: When one or more packages are first scanned as 'In Transit' When one or more packages are 'With Driver' for delivery...
For bookings with more than one parcel in the same order, customers will receive tracking notifications via email and/or SMS for the following shipping states: When one or more packages are first scanned as 'In Trans...
For bookings with more than one parcel in the same order, customers will receive tracking notifications via email and/or SMS for the following ship...
Add to Your Recipient Address Book
Do you regularly send packages to customers or as part of a subscription? The Address Book allows you to build a database of recipients and addresses your store frequently ships to so you don’t have to enter their details every time. Add a new recipient The top portion of ...
Do you regularly send packages to customers or as part of a subscription? The Address Book allows you to build a database of recipients and addresses your store frequently ships to so you don’t have to enter their d...
Do you regularly send packages to customers or as part of a subscription? The Address Book allows you to build a database of recipients and addre...
Set-Up Your Zebra Thermal Printer
You can connect the Zebra Thermal Printer to your Mac by following these instructions: Mac Head to System Preferences in the top left corner of your screen. Click the Printers & Scanners icon. Click the + button under the Printers window. Click Add Printer or Scanner. On th...
You can connect the Zebra Thermal Printer to your Mac by following these instructions: Mac Head to System Preferences in the top left corner of your screen. Click the Printers & Scanners icon. Click the + button un...
You can connect the Zebra Thermal Printer to your Mac by following these instructions: Mac Head to System Preferences in the top left corner of ...