Getting Started | Everything you need to know

We're thrilled to have you on board! This guide will walk you through everything you need to know about using Shippit, from setting up your store to equipping your team with all of the tools they need to get the job done. Each chapter includes easy-to-follow steps, tips, and ...

We're thrilled to have you on board! This guide will walk you through everything you need to know about using Shippit, from setting up your store to equipping your team with all of the tools they need to get the job ...

We're thrilled to have you on board! This guide will walk you through everything you need to know about using Shippit, from setting up your store ...

Enable Transit Protection

Simply head to your Settings when logged into your account. You’ll be onboarded seamlessly directly from your account. By default, Transit Protection will be added to all your enabled carriers. Once enabled, you can then opt-out of carriers you don't need protection for.

Simply head to your Settings when logged into your account. You’ll be onboarded seamlessly directly from your account. By default, Transit Protection will be added to all your enabled carriers. Once enabled, you can t...

Simply head to your Settings when logged into your account. You’ll be onboarded seamlessly directly from your account. By default, Transit Protecti...

Email Delivery Notifications

Manage your customer expectations by sending timely notifications for the most important steps throughout delivery.   Your Notification Settings allow you to turn on or off notifications for each of Shippit's delivery statuses which include: Progress Updates are notificatio...

Manage your customer expectations by sending timely notifications for the most important steps throughout delivery.   Your Notification Settings allow you to turn on or off notifications for each of Shippit's delive...

Manage your customer expectations by sending timely notifications for the most important steps throughout delivery.   Your Notification Settings ...

Create a Store

The journey of a thousand deliveries begins on the Shippit website.   Create a Store by following these 4 easy steps! Go to www.shippit.com.sg Click on Signup Fill out the form completely with your store information Click on Create Account 💡 Pro-Tip Make sure to use a workin...

The journey of a thousand deliveries begins on the Shippit website.   Create a Store by following these 4 easy steps! Go to www.shippit.com.sg Click on Signup Fill out the form completely with your store information ...

The journey of a thousand deliveries begins on the Shippit website.   Create a Store by following these 4 easy steps! Go to www.shippit.com.sg Cli...

Add Users to Your Account

Need to add additional users to your account? You can do this by navigating to your Settings and clicking on Users.   Click on the blue Add User button and enter the below details: Email Address* First Name Last Name Phone Number Password* *Required Fields  Once a user is a...

Need to add additional users to your account? You can do this by navigating to your Settings and clicking on Users.   Click on the blue Add User button and enter the below details: Email Address* First Name Last Nam...

Need to add additional users to your account? You can do this by navigating to your Settings and clicking on Users.   Click on the blue Add User b...

Activate Delivery Notifications

Manage your customer expectations by sending timely notifications for the most important steps throughout delivery.   Your Notification Settings allow you to turn on or off notifications for each of Shippit's delivery statuses which include: Progress Updates are notifications...

Manage your customer expectations by sending timely notifications for the most important steps throughout delivery.   Your Notification Settings allow you to turn on or off notifications for each of Shippit's delivery...

Manage your customer expectations by sending timely notifications for the most important steps throughout delivery.   Your Notification Settings al...

Choose a Label View

To speed up your pick and pack process, you can configure the label view in your settings. Login to Shippit Navigate to Settings > Pick & Pack Under Label Settings section, select the Label View that suits your needs. The updated label view will take effect for any newly crea...

To speed up your pick and pack process, you can configure the label view in your settings. Login to Shippit Navigate to Settings > Pick & Pack Under Label Settings section, select the Label View that suits your needs...

To speed up your pick and pack process, you can configure the label view in your settings. Login to Shippit Navigate to Settings > Pick & Pack Und...

Ship Smart with Transit Protection

What is Shippit Transit Protection? Shippit's Transit Protection offers you coverage for goods that are lost or damaged during transit when shipping through Shippit even when connecting your own carrier accounts. It covers the retail value of goods up to the Maximum Cover Amou...

What is Shippit Transit Protection? Shippit's Transit Protection offers you coverage for goods that are lost or damaged during transit when shipping through Shippit even when connecting your own carrier accounts. It c...

What is Shippit Transit Protection? Shippit's Transit Protection offers you coverage for goods that are lost or damaged during transit when shippin...

Plain Label Upgrades

Automate Shipping with Any Courier Keen to ship with a courier that currently isn't integrated with Shippit? We've added extra functionality to the plain label feature to make it easier to:  ship with carriers that we aren't integrated with   share order details with a non-in...

Automate Shipping with Any Courier Keen to ship with a courier that currently isn't integrated with Shippit? We've added extra functionality to the plain label feature to make it easier to:  ship with carriers that w...

Automate Shipping with Any Courier Keen to ship with a courier that currently isn't integrated with Shippit? We've added extra functionality to the...

Shopify Method Mapping

This feature allows you to map your Shopify shipping methods to a defined Shippit carrier service, for example: If you want different courier options to appear in your checkout for the customer to choose. If you want a courier to appear with three different rates based on ...

This feature allows you to map your Shopify shipping methods to a defined Shippit carrier service, for example: If you want different courier options to appear in your checkout for the customer to choose. If you w...

This feature allows you to map your Shopify shipping methods to a defined Shippit carrier service, for example: If you want different courier opt...

Instant Print for Shipping Labels

Shippit's Instant Print helps streamline your workflow by enabling you to print shipping labels in just one click, directly from Shippit. Without needing to download the label as a .pdf file first, Shippit users can now click a button that instantly sends the shipping label to...

Shippit's Instant Print helps streamline your workflow by enabling you to print shipping labels in just one click, directly from Shippit. Without needing to download the label as a .pdf file first, Shippit users can n...

Shippit's Instant Print helps streamline your workflow by enabling you to print shipping labels in just one click, directly from Shippit. Without n...

Add Custom Package Types

The Pick & Pack page in your Settings allows you to set up satchels and parcels that orders will be assigned to depending on their weight.  This page is divided into 2 sections: Automatic Package Sorting Pick & Pack Advanced Settings Automatic Package Sorting To save time an...

The Pick & Pack page in your Settings allows you to set up satchels and parcels that orders will be assigned to depending on their weight.  This page is divided into 2 sections: Automatic Package Sorting Pick & Pack ...

The Pick & Pack page in your Settings allows you to set up satchels and parcels that orders will be assigned to depending on their weight.  This pa...

Choose Carriers to Ship With

The Carrier Settings page allow you to switch on/off carriers and configure Shippit's default carrier allocation settings. This page is divided into 3 sections: Smart Carrier Allocation Allocation Settings Advanced Carrier Settings Smart Carrier Allocation Within this sectio...

The Carrier Settings page allow you to switch on/off carriers and configure Shippit's default carrier allocation settings. This page is divided into 3 sections: Smart Carrier Allocation Allocation Settings Advanced C...

The Carrier Settings page allow you to switch on/off carriers and configure Shippit's default carrier allocation settings. This page is divided int...

Find Your Shippit API Key

Your Shippit API key serves as a unique identifier for your account on our platform, enabling you to integrate your Shippit account with most eCommerce platforms, warehouse management tools or inventory management systems. ✅ In order to enable your API and generate the key wit...

Your Shippit API key serves as a unique identifier for your account on our platform, enabling you to integrate your Shippit account with most eCommerce platforms, warehouse management tools or inventory management sys...

Your Shippit API key serves as a unique identifier for your account on our platform, enabling you to integrate your Shippit account with most eComm...

SSL Certificates

SSL certificates are a type of digital certificate that provides authentication for a website and enables encrypted connections. Shippit is protected by a HTTPS layer. This ensures the data is encrypted content, which is why an up-to-date SSL certificate is required.   The SSL...

SSL certificates are a type of digital certificate that provides authentication for a website and enables encrypted connections. Shippit is protected by a HTTPS layer. This ensures the data is encrypted content, which...

SSL certificates are a type of digital certificate that provides authentication for a website and enables encrypted connections. Shippit is protect...