Will the driver help with my packages?
Will the driver help with my packages? No, delivery drivers are not able to help take your packages inside. This is only possible when an assisted delivery has been booked for large heavy goods.
Will the driver help with my packages? No, delivery drivers are not able to help take your packages inside. This is only possible when an assisted delivery has been booked for large heavy goods.
Will the driver help with my packages? No, delivery drivers are not able to help take your packages inside. This is only possible when an assis...
Will the driver call before delivery?
Will the driver call before delivery? No, delivery drivers will not call before delivery. If you are not home and there is a safe place to leave your package, they will do so. Unless delivery has not defaulted to authority to leave. If there is nowhere safe to leave your p...
Will the driver call before delivery? No, delivery drivers will not call before delivery. If you are not home and there is a safe place to leave your package, they will do so. Unless delivery has not defaulted to ...
Will the driver call before delivery? No, delivery drivers will not call before delivery. If you are not home and there is a safe place to leav...
Can I change my delivery address?
Redirection to a new address is not available while in transit. Once a delivery attempt is made, you will receive an email notification with instructions on how to rebook, including the option to change the address if the carrier allows it. In the event authority to leave (AT...
Redirection to a new address is not available while in transit. Once a delivery attempt is made, you will receive an email notification with instructions on how to rebook, including the option to change the address i...
Redirection to a new address is not available while in transit. Once a delivery attempt is made, you will receive an email notification with instr...
Why is Shippit sending me an email?
If you've received an email from Shippit, that means that one of your online purchases can be tracked on our platform. What does Shippit do? We simplify delivery tracking and send you the most updated information We keep you in the loop via email and/or SMS at key stages of...
If you've received an email from Shippit, that means that one of your online purchases can be tracked on our platform. What does Shippit do? We simplify delivery tracking and send you the most updated information W...
If you've received an email from Shippit, that means that one of your online purchases can be tracked on our platform. What does Shippit do? We ...
Do I need to be home to sign for my parcel?
Do I need to be home to sign for my parcel? No. You can request authority to leave (ATL) via your Shippit tracking email. NOTE: If you don't see the authority to leave button, this means you've already opted in and don't need to request it again. Rather it is delivered to...
Do I need to be home to sign for my parcel? No. You can request authority to leave (ATL) via your Shippit tracking email. NOTE: If you don't see the authority to leave button, this means you've already opted in and...
Do I need to be home to sign for my parcel? No. You can request authority to leave (ATL) via your Shippit tracking email. NOTE: If you don't see...
What can I do when my package is returned to the sender?
Unfortunately, we are unable to intercept a package once it has been returned to the sender. We recommend that you contact the sender for further assistance with your package. There are a number of reasons the package has been returned to the sender: The address does not ex...
Unfortunately, we are unable to intercept a package once it has been returned to the sender. We recommend that you contact the sender for further assistance with your package. There are a number of reasons the packa...
Unfortunately, we are unable to intercept a package once it has been returned to the sender. We recommend that you contact the sender for further a...